FAQ

Shipping

Orders ship within 1–2 business days. Standard shipping is free on all U.S. orders, with no minimum. Estimated delivery depends on your location.

Returns & Refunds

All OPENRUN pieces are released in limited quantities as part of exclusive drops — once they're gone, they're gone, and for that reason all sales are final. If you have any issues with your order, reach out to us on Instagram @OPENRUNSHOP with your order number and the item(s) in question, and we'll do what we can to help.

Sizing

Every product page includes a Size & Fit guide with general measurements. Our gear is cut with a modern athletic fit — if you're between sizes, we recommend sizing up.

Order Tracking

Once your order ships, you'll receive a confirmation email with tracking information. You can also view order status any time by logging into your account.

Payment Methods

We accept all major credit cards, Shop Pay, Apple Pay, Google Pay, and PayPal at checkout.

Limited Drops

Limited releases sell out quickly and are not restocked once sold out. Join our email list to get early access to upcoming drops.