Shipping policy
At OPENRUN, we're committed to getting your order to you as quickly and efficiently as possible.
Order Processing
Most orders are processed the same business day. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you'll receive a confirmation email with tracking information.
Shipping Times
Delivery times vary depending on your location and the shipping carrier. delivery may take longer during holidays, peak seasons, or due to carrier delays.
Shipping rates are calculated at checkout based on your order and selected shipping method.
Free shipping may be available on qualifying orders and will be displayed during checkout when applicable.
As soon as your order ships, you'll receive a tracking number by email so you can follow your package every step of the way.
Shipping Delays
While we work hard to ensure timely delivery, occasional delays may occur due to weather, carrier disruptions, holidays, or other circumstances beyond our control.
We appreciate your patience and understanding if delays arise.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your purchase.
OPENRUN is not responsible for orders delayed or delivered incorrectly due to inaccurate shipping information provided at checkout.