Terms of service

1. Agreement to These Terms

Welcome to OPENRUN. By accessing or using openrunshop.com or purchasing products from us, you agree to be bound by these Terms of Service. If you do not agree with these Terms, please do not use our website.

We may update these Terms from time to time. Changes become effective immediately upon posting. Your continued use of our website constitutes acceptance of the revised Terms.

2. Eligibility

By placing an order, you represent that the information you provide is accurate and that you are authorized to use the selected payment method.

3. Products & Pricing

We strive to display our products as accurately as possible. However, colors and appearance may vary depending on your screen or device settings.

Product availability is subject to change without notice. Certain collections or styles may be available only in limited quantities and may not be restocked.

Prices are subject to change at any time without prior notice.

In the event of a pricing or product information error, we reserve the right to cancel or refuse any order and issue a full refund if payment has already been received.

4. Orders

All orders are subject to review and availability. We reserve the right to refuse or cancel any order for reasons including, but not limited to:

Product unavailability
Payment authorization issues
Pricing or website errors
Suspected fraudulent activity

If your order is canceled after payment has been processed, a full refund will be issued.

5. Payment

Payments are securely processed through our payment providers at checkout.

We do not store your complete payment information.

Applicable taxes are calculated during checkout where required by law.

6. Shipping

Shipping rates, delivery estimates, and processing times are provided during checkout and on our Shipping Policy page.

Delivery dates are estimates and cannot be guaranteed.

Customers are responsible for providing an accurate shipping address before completing their purchase.

Once an order has been shipped, responsibility for delivery transfers to the shipping carrier. If a package is delayed, lost, or marked as delivered but cannot be located, we'll gladly assist you in working with the carrier to resolve the issue.

7. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy, which forms part of these Terms of Service.

8. Intellectual Property

All content on this website including the OPENRUN name, logo, graphics, website design, product photography, text, is the property of OPENRUN and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Acceptable Use

You agree not to:

Violate any applicable laws or regulations.
Interfere with the security or operation of the website.
Attempt unauthorized access to our systems.
Use automated tools to scrape or collect website data.
Submit fraudulent orders or payment claims.

10. User Content

If you submit reviews, photos, videos, comments, or tag OPENRUN on social media, you grant us a non-exclusive, royalty-free license to display, reproduce, and share that content for promotional purposes.

You retain ownership of your content and represent that you have the right to share it.

11. Third-Party Services

Our website may contain links to third-party websites or services.

OPENRUN is not responsible for the content, availability, or practices of those third parties.

12. Disclaimer

Our website and products are provided on an "as available" basis to the fullest extent permitted by law.

While we strive to provide accurate information and uninterrupted service, we do not guarantee that the website will always be error-free, uninterrupted, or available.

13. Limitation of Liability

To the fullest extent permitted by law, OPENRUN shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability for any claim shall not exceed the amount paid for the applicable order.

Some jurisdictions do not allow certain limitations of liability, so portions of this section may not apply.

These Terms are governed by the laws of the State of California, without regard to conflict-of-law principles.

Any legal disputes arising from these Terms shall be resolved in the appropriate state or federal courts located within California.

Before initiating action, we encourage you to contact us so we can work toward resolving the matter directly.